real story;
string sender = "Marciel";
Dev: Dude, look this... User opened a ticket and wrote only "the new form is not working". How can I imagine what is happening?
Paul: Jeez... I don't believe... Wait! There's an attached file, still there's hope!
Dev: Wow, I didn't see it...
(The attached file is a Word document, wrote only: "The new form is not working. Att.")
Dev and Paul: PLOP!
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T-shirt: What has been seen can't be unseen